Interesting concept but it demands a high degree of pragmatism and enlightened self-interest if it is to become a reality. John MacKey's recent PR stumbles are indicative of how difficult it is to walk a fine line between antagonistic points-of-view. The true innovation is to move people away from the comfort of a binary mind set to one that embraces nuance and flexibility. But that is, after all, one of the first steps in any innovation.
btw, the new web site is outstanding.
Why Conscious Capitalism Will Be The Framework For Your Next Decade Of Innovation
Categories: News, Rumors, Gossip, & Trends Innovation Discussion Future Trends New Products, Services, and Business Models Innovation Community Ideas
The profit motive, not government or charity, will create the kind of socially responsible world we want our kids and grand-kids to grow up in
Maybe if members of the social responsibility, green, or sustainable movements were to spend less time hectoring companies about climate change, worker exploitation, and the like, and more time pointing out the greater profits these businesses could produce by implementing socially responsible ideas, they would be more effective.
If they recast the issue in terms of "and," as in "You can do X, which will increase earnings and by the way, contribute to the greater good," instead of "or," as in "You can do well or make money, but you can't do both," they would have to beat followers away with a stick. At its heart, social responsibility is an innovation challenge.
These are the thoughts we came back with after attending the recent Catalyzing Conscious Capitalism conference in Austin, Tex. (see highlights here).
Conscious capitalism is a new way of thinking about "social responsibility, being green, and/or sustainability," the idea that an organization (government, nonprofit, business) has an obligation to act not only in its own best interests but also in those of all its stakeholders (customers, employees, suppliers, investors, society, and the environment).
Needed: Clarity of Destination
Let us be clear. Our company is a huge believer in the idea of doing well by doing good. As an Executive Member of the Conscious Capitalism Alliance and Leadership Community we are proud of the clients we represent and the contributions - both financial and in-kind - that we make. To us, this is not only good business but is also totally consistent with the kind of company we want to run. It aligns with our purpose and core values.
On the way back from the conference, we sketched the conscious capitalism framework in a way that borrows from the late psychologist Abraham Maslow and his well-known hierarchy of needs. We think it's an apt parallel. To us, the conscious capitalism movement requires clarity of destination. We want to be known as a company that makes moneythe middle layerbut more important, we want our people to know what we believe so that everyone here can work effectively in unison, which in turn will allow us to make more money for our stakeholders and make more contributions to society.
Because of that, we don't cast the issue of social responsibility in terms of "earthmuffins" vs. "plunderers and/or greenwashers" (people who pretend to do good, but in actuality don't). That dichotomy is neither helpful nor accurate.
We prefer to talk about "going green" the way Ray Anderson of Interface or Jeff Immelt of GE do: "It is a way of making more money."
Not an End in Itself, but a Tool
It's much easier to sell a plan to reduce accidents by saying, "if we create a safer work environment, we will save money on insurance and manpower costs," than it is to run around screaming about the exploitation of the workforce.
We don't know who said it at the conference, but he or she got the idea absolutely right: "Conscious capitalism is a devastatingly good weapon." It is not an end in itself but rather, a tool.
Creating a win-win-win business model - with the wins being what benefits the company, its stakeholders, and the environment/society in general - is the only way to optimize value. That means that in addition to measuring your success monetarily, you need to adapt new metrics, in terms of relative intent and relative impact, that will tangibly illustrate the ongoing progress toward the interrelated desired outcomes of the model. At the onset, it could be as simple as charting your recycling efforts or as complex as measuring the return on investment on your employee-safety efforts.
It will be capitalism, not government or charity, that creates the kind of world we want our kids and grandkids to grow up in. Getting that world will require innovative thinking, but it is well worth the trip for many reasons, including money. Nonetheless, if you just see this as a way to make more money - which it is - you are missing part of the point.
Companies and brands that embrace conscious capitalism will create comepetitive advantage and increased customer interest for themselves ahead of others that will be left facing a costly and risky game of catch-up with potentially punitive consequences.
As a friend once put it: We may not save the world, but it's important that our kids know we were on the right team and that we were trying.
This article originally published in BusinessWeek
Have you seen the new Maddock Douglas homepage?
Follow Maddock Douglas on TwitterBob Blouin said: Interesting concept but it demands a high degree of pragmatism and enlightened self-interest if it is to become a reality. John MacKey's recent PR stumbles are indicative of how difficult it is to walk a fine line between antagonistic points-of-view. The true innovation is to move people away from the comfort of a binary mind set to one that embraces nuance and flexibility. But that is, after all, one of the first steps in any innovation. btw, the new web site is outstanding.
Thanks Bob - look forward to continued site improvements and more great innovation content.
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A friend of mine pushed me to your blog after reading a recent post of mine on my small business blog. Great insight and great to meet others who are choosing this direction. My new book, "Making Money is Killing Your Business" focuses on the practical side of how a Big Why can help a business owner make more money.
For years I've been doing a Lifetime Goals workshop for small business owners and it's the highlight of my quarter because even the most hard-core, investor-focused capitalists all get excited seeing they can make more money and live well by doing good.
Live well by doing good. http://cranksetgroup.com
Chuck Blakeman said: A friend of mine pushed me to your blog after reading a recent post of mine on my small business blog. Great insight and great to meet others who are choosing this direction. My new book, "Making Money is Killing Your Business" focuses on the practical side of how a Big Why can help a business owner make more money. For years I've been doing a Lifetime Goals workshop for small business owners and it's the highlight of my quarter because even the most hard-core, investor-focused capitalists all get excited seeing they can make more money and live well by doing good.Thanks Chuck - sounds like an interesting book - send us a copy and we will give it a read!
Visit the new Maddock Douglas homepage for more innovation thought leadership!
Follow us on Twitter: @maddockdouglas
Excellent explanation (and visual) of the model as a tool. Better numbers for the business would translate into a bigger impact for the cause. Ormita's exchange platform could enhance the process and improve the top and bottom line for the donor and donee. Using the company's product, service or time for a retail valued deduction, could be an easier, more flexible and valuable currency to donate. Thanks for sharing, I'd like to explore our common ground.
View unverified member's comment - posted by Pierig
Mr. Keys,
I would like to take you up on your offer to explore our common ground - your biz (XS4good.com) - intriguing concept. Please contact my assistant, stephanie.s@maddockdouglas.com via email to set up a call.
Raff
To the POINT. Correct and has Passion written all over it. It is we who must be Innovative, Creative and Bearers of the Torch of Innovation. There is nothing accomplished if we are not tking RESPONSIBILITY for this to happen through us.
Only A True Passionprenuer is what is required for this day if we choose and dare to Create and Innovate. Yes this does require Passion Purpose and Prayer to stand in determination to accomplish.
Jennifer Randive
Jennifer Randive said: To the POINT. Correct and has Passion written all over it. It is we who must be Innovative, Creative and Bearers of the Torch of Innovation. There is nothing accomplished if we are not tking RESPONSIBILITY for this to happen through us. Only A True Passionprenuer is what is required for this day if we choose and dare to Create and Innovate. Yes this does require Passion Purpose and Prayer to stand in determination to accomplish. Jennifer RandiveAmen Jennifer!







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