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Is Audi's Green Police Campaign Green Smoke and Mirrors?

Last Sunday’s Super Bowl was, I believe, a milestone in green marketing. For the first time, we saw a self-declared green product (the Audi A3 TDI) advertised alongside the candy bars and beers. Best of all, the ad held its own as far as humor and memorability are concerned (number 6, according to the USA Today poll).

But was the ad a giant leap in the right direction — announcing a forward-thinking, innovative green product positioned for the mainstream? Or was it merely a clever spot for a marginally innovative product?



Auto blogger John Holt provides a less-than-delicate answer:

On paper, the Audi A3 TDI is an exercise in futility. The model shares platform bits with a Golf Rabbit. It’s smaller than a Jetta Sportwagen. It carries a lofty price premium; the diesel-powered A3 “boasts” the same engine that can be had across the street at the Vee-Dub for thousands less. It’s not as fast, sporty or capacious as the rear wheel-drive BMW 335d.

The A3’s styling is becoming old-hat for us Yanks. The ’09 nip-tuck of the A3’s airdam, and the headlights, and the tail lamps update (complete with Audi-requisite LED blingery) have done nothing significant to either increase or decrease the model’s aesthetic appeal.

Granted, Mr. Holt gives the A3 its due as a vehicle that handles nicely, and drives smoothly from autobahn to volksstrasse. But throughout his blog entry, one is left with the impression that this vehicle has very little but its green to rest upon.

To that point we ask: Is the A3’s green truly innovative?

The only earthshaking green advantage is the mileage provided by the peppy turbodiesel. In fact, the real innovation here is the low sulphur clean diesel the vehicle runs on. Does that mean Audi’s innovation is that it runs on a new, innovative fuel? Isn’t that something the fuel supplier should be crowing about, not the car manufacturer? Seems like a bit of basking in reflected glory.

I remember marketing Rado watches in mainland China in the late ‘80s. At that time, the mainland Chinese weren’t familiar with quartz watches. So we had to market them first as winding watches, then automatics, and finally as quartz. One step at a time.

Perhaps the Audi A3 TDI is being introduced the same way. A small innovation now — clean, peppy diesel engine in a sedan — and perhaps another step in the right direction next year. Somehow, I believe the US auto market is ripe for a bigger green leap forward. Which leaves me thinking the Green Police ad promises much more earth-changing (or earth-saving) innovation than it actually delivers.

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Tags : Audi A3 TDIgreen innovationgreen marketinggreen messaging


Discussion:    Add a Comment | Comments 1-13 of 13 | Latest Comment

February 15, 2010 11:36 AM

As a person from outside of the industry I have to say that I did not get the message of the product's (supposedly new) features. As a potential consumer I viewed the commercial more as a warning: "Green Police is here. Act accordingly"
I was not convinced why OTHER 'green/hybrid cars would not be approved by Green Police. It felt like an SNL sketch thus lessening the message of why it is important to be green. It actually almost made fun of that kind of people. Why would you then want to appease such clowns?

Maybe they should have tried something more along of a 'green car' being admired at Nascar, or about a rough biker using an eco car interchangeably with his/her Harley or Audi A3 becoming a staple at a 'Fast & Furious' kind of gatherings. You can still have plenty of innovative humor out of the dichotomy between 'I care about the environment/I care about my wallet, too". 'I am pro-green, all for green banknotes in my wallet." Also, Prius positioned their consumers almost as ' Planet's savors' thus building them UP. Why not try to endow the 'green cars' with some of the power and feeling of strength that Hummer had??

February 15, 2010 4:27 PM

Madison,

Thanks for the thoughtful feedback. You bring up a good point - what strategy works BEST when you're positioning a green product? Do you position it as a savior product (Prius)? Then you run the risk of falling hard when it's not all it was made out to be (brake recall). The Schadenfreude of folks is incredible if they see a 'greener than thou' product make a mistake.

Or do you position it as a small step in the right direction (Audi)? Then it risks coming off as lame and weak.

It's funny, because I've received quite a few comments rebuking the 'Green Police' ad execution. They said it made the green movement appear a farce, that the Green Police were like 'Fascist State meets Benny Hill' etc.

This mixed reacion encourages me - it shows there is still a lot of opportunity out there for 'getting it right'. And that the green brand that communicates an innovative product using well-crafted consumer insights will win big. Exciting times ahead!

Cheers

Marc Stoiber

February 16, 2010 2:00 AM

Dear All

In my opinion, the two biggest challenges for "green" movement at the moment will be the assumed trade-off between being green and being cool (the risk of being perceived "lame" as outlined by Marc) and the risk of being ridiculed as "tree-huggers", what is the case in "Green Police".

What the campaign should have underlined was that there is no more trade-off between being green and having some engine power available, ie I agree with Madison. The future of green marketing is sending a clear message: "You don't have to make sacrifices to be green". Unfortunately, the ad damages that picture: people are getting kicked out of hot tubs, and a guy is intercepted for attempting to throw away a mandarin skin. What the...

It's even more interesting given the constraint which Audi faces: the whole VW group uses the same engines, hence while buying an Audi, you buy the image in the first place (as discussed in the blog, the mechanics are all VW). In Europe, the situation is even tougher: you can either pay a premium on a VW (buy an Audi) or receive a discount (buy a Skoda) - and here, VW seems to be more careful.

Having decided not to participate in the Hybrid "cold war" (Toyota, Honda, now Chevy and Mercedes) VW will have to compete with Hybrids with its diesel cars. Then why not compare it to hybrids, and highlight things such as high-speed fuel consumption?

Despite its humoristic aspects, Green Police has fair chance of damaging the image of green locomotion among the undecided. Unless we haven't seen it all yet...

Greetings Maciek Kokot

February 16, 2010 11:33 AM

Hi Zolw,

Great points you raise. Think the last one about not joining in the hybrid cold war is really important, and I'd like to add a bit of fuel to the fire. I worked on VW diesel when I first started my green innovation company Change (now part of Maddock Douglas). The folks at VW had an awesome selling proposition...hybrids get better mileage from traffic light to traffic light, but when it comes to driving down a stretch of road (say - down the interstate 10 miles to your place of work) diesels are far better on gas than hybrids. The longer the trip, the better diesels look. It's a very unique selling proposition, and (I believe) far sexier in an ad - 'If you're just going to stand still in traffic, get a hybrid. But if you want to enjoy the open road, the best way to do it is with an Audi Diesel'.

Would welcome your thoughts on that one.

February 16, 2010 9:52 PM

That's more or less what I meant with the "high-speed" consumption. Hybrid's strenght sits in its capability to not use power when it doesn't need it (technically you also get back some of the kinetic energy etc, but those, in my opinion, offer marginal savings on fuel), ie when you are stuck in traffic. Yet, on the interstate, the moment you go above c.a. 30 mph (40 km/h) the hybrid magic is put on hold, and traditional petrol-vs-diesel rules apply.

VW skipped the Hybrid Race and decided to go on a parallel path: Start/Stop Diesel engines. Once it (http://www.volkswagen.co.uk/technology/bluemotion) is introduced on large scale, diesels will be winning in both competitions (consumption on interstate, consumption in traffic jams). VW is already developing the technology (introduced in Passat BlueMotion in Europe, don't know how bout America), so clearly the technology will trickle down to Audi as well.

Hence, it's even more mysterious for me why didn't they highlight the advantages of diesels over hybrids. I guess there are only few options: either we haven't seen it all yet, or Audi wanted to influence the general perception of diesel engines (although for some time now they are no longer considered powerless black fumes generators, at least in the EU), or the campaign went "over the top" trying to send a message which was too strong while trying to be too easy. Imagining VW's marketing budget, it's probably the first option. Let's wait and see...

Greetings Maciek Kokot

February 17, 2010 11:55 AM

I believe you're right on the 'what form of rollout is this?' front. I think VW / Audi want to get us comfortable with the clean diesel in the mainstream concept. Then they'll start to hit us with new developments and innovation. Pretty smart way to do it, if that is in fact their strategy.

On another front, look forward to seeing the stop start diesels. I've never seen one 'live'.

Thanks again for your great feedback.

February 18, 2010 7:46 AM

They wanted to create a buzz and it worked. I don't think it will sell more cars and it should embolden the anti-environmental wacko movement, who probably weren't going to buy the Green Car anyway. But for buzz, humor and memorability, it did the job. Not sure what the logical follow-up is, however. And has anyone seen that ad since? My complete viewpoint at http://blogs.dix-eaton.com/three-ps/entries/be_afraid_of_audis_green_police_c...

February 19, 2010 6:09 PM

Gregg, thanks for the great feedback. Posted a reply on your blog. The Coles Notes of my reply - maybe by positioning the old school greens as zealots, the ad told the rest of us that is was OK to dip our toe in the moderate green pool. Thoughts?

February 20, 2010 3:06 AM

I guess that would require a bit too much thinking as for a SB commercial. The message was clear: if you drive an A3 TDI, even the green extremists will get off your butt. Frankly speaking, the line "green has never felt so right" attributed to a guy just released from a green road block, and who is smiling instead of being irritated (supports the green police?) prevents me from drawing any moderate conclusions from it.

I do hope that this ad was a prelude to something more, and not just a flank attack to "create a buzz". This buzz might prove costly for future "green" developments, especially if they carry price premiums. And last but not least: I hope Audi has something in a boot in case some loud "Greenery" opponents find out that the term "Green Police" was used to describe police forces during Nazi Germany period (http://en.wikipedia.org/wiki/Ordnungspolizei) Attacking a German carmaker after a buzz the ad has created will be more than easy...

Greetings Maciek Kokot

February 28, 2010 4:10 AM

*** Deleted By Moderator ***


February 28, 2010 9:21 AM

Hi Maciej

As you say, I think Audi may have mis-stepped on this one. There have been so many negative comments (my favorite - 'Fascist Germany meets Benny Hill Show') on the spot, it makes me believe the spot may have done more harm than good. In it's defence, though, I do believe the spot followed the old ad maxim - take an insight and push it to the point of silliness. That's what makes funny spots funny. This one may have missed it, though.

On your final point - no fear about Audi getting nailed with references to the Green Police. Bloggers were onto that about 5 seconds after the spot aired. Not sure it had any lasting impact.

Keep me posted with your thoughts!

M

March 1, 2010 3:59 AM

Hi Marc

Can you, perhaps, send me some links to the "Fascist Germany meets Benny Hill" comments? I'd love to see those.

I must confess I really have a problem judging the Green Police campaign. What we probably agree on is that it is somewhere at the end of the spectrum: it is either a failed effort, or part of a genious plan. The question is, for example regarding the (German) Green Police connotation: did they know it? Did they assume in advance that there will be no significant impact? Or were they just lucky this time? Holding on to my belief that VW's marketing budget wouldn't allow chances to be taken, I'd assume it's the Audi guys who know what they're doing, and not me. On the other hand, I've taken a look at the campaign's YouTube page today, and this is what I found:


"Every day consumers around the globe are faced with a myriad of decisions in their quest to become more environmentally responsible citizens. Paper or plastic? Bottled water or tap water? Gas or electric? Compost bucket or recycling bin? So many questions; yet so many conflicting answers. It can be overwhelming.

Now consumers have help, from the Green Police.

As part of the lead up to their third consecutive Super Bowl ad, Audi has created a fictional Green Police unit that are caricatures of todays green movement. The Green Police are a humorous group of individuals that have joined forces in an effort to collectively help guide consumers to make the right decision when it comes to the environment. They're not here to judge, merely to guide these decisions."


Tell me: looking at this description, don't you get the feeling that the situation is spinning out of Audi's control?

Greetings Maciek Kokot

March 1, 2010 7:26 PM

Hi,

You can find the Benny Hill reference on my facebook page - http://www.facebook.com/people/Marc-Stoiber/680391893#!/profile.php?ref=name&...

just go to the 'Green Police' article leader on my wall, and click on the 'see all comments'.

Some pretty interesting comments in there!

M

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