It may be a bit like LEED for architecture/buiding... While really not the stringent standards the hardcore "green building" community might like, that certification has still gotten consumer attention and become at least somewhat recognized on a mass scale. And, it gives builders/developers the chance to position their approach as "more stringent than LEED."
Whether we like it or not, consumers seem to appreciate certification-style "maps" when they are buying in new-to-them realms/categories. If the bottom line is to engage consumers with sustainability - it makes sense to consider a very basic, universal certification that will be easy for consumers to recognize at POS, but start educating them on how much better your product is than even that. Slow and steady "wins" the race?
Green Clean or Green Wash? Household Cleaners Reinvent to Meet Demand
Categories: News, Rumors, Gossip, & Trends Innovation Discussion Sustainability New Products, Services, and Business Models Innovation Community Ideas
As green business evolves, entire sectors sometimes find themselves thrust into the limelight. Consider the way organic food went from fringe to central aisle, or how organic cotton became as ubiquitous as plain white T’s. Today, the sector capturing the headlines is green cleaners.
Mintel predicts that sales of green household cleaners will grow 19% to $623 million by 2013 – an unprecedented growth rate for the cleaning category. Although green cleaners today only hold 3% of the overall cleaner share, they stand to hold 30% in 5 years.
Given numbers like this, it’s safe to assume the pace of innovation is frenzied. Alongside the real breakthroughs, unfortunately, are some developments that could give the industry a black eye.
Cheap, clean and green
The good news is, green cleaners are no longer a) expensive eco-elite products, b) ineffective, or c) all of the above.This is critical, as study after study shows the achilles heel of green cleaners has always been prohibitive price and, well, the fact they didn’t work.
Let’s track the drop in price. Seventh Generation, launched in 1988, has a general cleaner priced at $6.50 at most retailers (UPDATE 4/5/10: the price for 7th Generation's all-purpose cleaner is now listed at $4.85 or less in many retail outlets). Method, although similarly expensive, managed to create a blue water strategy by incorporating incredible package design into its offering and positioning itself as fashion forward. Clorox Green Works, on the other hand, went right for the mainstream jugular by dropping its price to the $5 range. Although it’s still not as low as Lysol All Purpose at $3.50, it’s breaking down budget resistance. Consequently, if you look at the supermarket shelf, you’ll see it sharing space with the mainstream cleaners you grew up with. Unlike those mainstream cleaners, however, Green Works is endorsed by the Sierra Club. In fact, cleaners like Method and Seventh Generation are similarly lauded by NGO’s, and are leading the way in corporate sustainability thinking. Seventh Generation co-founder Jeffrey Hollender just released his book ‘The Responsibility Revolution’ where he describes the evolution of the deep green corporation. Both he and Adam Lowry of Method are in the public eye, and in demand on the speaking circuit.
To put it simply, green cleaners are cool. Consumers are shifting to them en masse. And, given the size of the potential market, we know there’s plenty of exciting innovation to come.
So where’s the problem?The C word
Key to green credibility is certification. Generally, eco-certification is the domain of NGO’s who set criteria for companies to meet – and then endorse those companies with an eco-logo if they make the grade. Seventh Generation and Method are certified by a number of credible programs, and the corporations themselves are B Corp certified. Clorox, as mentioned above, is endorsed by the Sierra Club, as well as carrying EPA certification.
Not to be outdone, SC Johnson cleaners are marked ‘Green List’, and P&G has rolled out ‘Future Friendly’ as a certification program for its products (although no cleaners are currently in the program). But 'Green List' and 'Future Friendly' are not official certifications…they’re programs created by SCJ and Procter to give their products green credibility.
Certainly, programs like Green List come with standards that products must live up to. The problem is, creating standards for your own products is a bit like marking your own test. Sure it can be done, but it smells funny. By blurring the line between third-party certification and inhouse eco-logo, these manufacturers are playing with fire.
As leading green journal Treehugger.com writes about the Greenlist logo on Windex products, “So if they decide that selling water with a little alcohol and poison in a plastic bottle is green, they can, because they own the label.”
The temptation to cut corners in certification will only grow as the market for green cleaners grows. And once the rigor has been diluted, it will have the same effect as diluting your counter cleaner – everything will be smeared.
In this instance, ‘everything’ could mean the entire green cleaner sector. Much like climate deniers funded by big oil and coal are throwing doubt on the validity of climate science, a mainstream cleaner company could call the entire green cleaner sector into disrepute by citing a few lax certification programs. As the stakes go up, so does the possibility of this sort of defensive move.
Use Certification to drive innovation
Instead of taking the ‘self-certification’ route, green cleaners might be better served choosing a certification program they can live with, and using the standards of that certification to drive product innovation.
Seventh Generation’s Hollender believes the adoption of green rigor leads to an explosion of new thinking. In effect, holding yourself to a higher standard elevates your game.
Let’s hope green cleaners embrace that challenge. There’s a vast market out there that will reward their effort.
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Thanks for your comments, Andrea.
I think we'll all be surprised that 'slow and steady' will win the race, but at a not-very-slow pace. People are digesting information on green at an exponential pace, which means they'll be understanding, and looking for credible certification before you know it.
I'm encouraged by the pace of uptake. And as Paul Hawken said, he doesn't mind greenwashing. At least it shows we're paying attention, and companies see the value in green (even if they're cheating to get there). It would be far worse if nobody cared if you were green or not.
Cheers
Marc Stoiber
A few comments and questions.
First, can you please provide some references that show that the green cleaning products actually work and clean well. I've been checking out cleaners on Good Guide but there is no info on whether the product actually works.
Second, I do believe in 3rd party certification but there are some issues with it that I think the certification industry should address. I have to say that these are problems I've heard about - I have not experienced them first hand or deeply researched them.
The certification can be very expensive-. This makes it difficult for smaller companies to get into the business. Every formulation change,no matter how minor or still using a "good" ingredient requires another expensive certification.
Finally, there is an inherent conflict of interest in the maker of the product paying for the certification.
If you have any insights into how green industries are dealing with these issues, I'd appreciate it.
Thanks
Did you look at Shaklee's green cleaning product(s)? Specifically, Basic H2, which is 40 years old and was the first featured product on the first Earth Day?
Besides being environmentally safe, one bottle dilutes into over 200 bottles of all purpose cleaner. That's a lot less bottles going into the landfill, which many of the other cleaners can't say that they're doing.
But really, all companies, cleaning, building, etc, are all going to have to step up in their responsibility in providing more sustainable products.
http://www.sowing4health.com
Young Living has wonderful household cleaners available, made with it's Thieves brand of essential oils. If you're not familiar with essential oils, they are made from resins, roots, leaves or stems of plants. They are wonderful products and smell really good, too! Young Living offers therapeautic grade essential oils, as does Floricopia. Be careful when purchasing essential oils as most are not therapeutic grade but cheap knockoffs made with synthetic chemicals. Why not use synthetic chemicals? Because the human species didn't evolve with them and thus they become toxic, not just to ourselves (our bodies) but to the entire planet.
Thanks for your invaluable feedback. No, we didn't look at Shaklee because we were looking at supermarket shelves.
Shaklee does indeed have an incredible product and product range. Plus it's a company that has had the ethics right since the 50's.
Cheers
Marc
Michelle said: A few comments and questions. First, can you please provide some references that show that the green cleaning products actually work and clean well. I've been checking out cleaners on Good Guide but there is no info on whether the product actually works. Second, I do believe in 3rd party certification but there are some issues with it that I think the certification industry should address. I have to say that these are problems I've heard about - I have not experienced them first hand or deeply researched them. The certification can be very expensive-. This makes it difficult for smaller companies to get into the business. Every formulation change,no matter how minor or still using a "good" ingredient requires another expensive certification. Finally, there is an inherent conflict of interest in the maker of the product paying for the certification. If you have any insights into how green industries are dealing with these issues, I'd appreciate it. Thanks
Michelle, my references to the efficacy of green cleaners is entirely anecdotal. That is, I've used them and they work. To your second point, certification can be expensive, but small companies can use complete transparency about ingredients and ongoing consumer dialogue to show their integrity. It's not an eco-logo, but it can go a long way to reassuring consumers. To your final point, I don't see a problem with certifiers taking money. NGO's need to eat, and they're pretty clear about paying for their services, not to 'buy' them. NGO's biggest brand asset is their integrity - I don't think they'd be too keen on compromising that. Thanks for the great input. Hope my thoughts helped. Cheers, Marc Stoiber
Green Seal is the third party standard for green cleaning. It verifies the product is people, children and pet friendly.
Go to any vendor that sells Green Seal Certified products for references.
http://greenseal.org/
There is a new line up entering the retail space that isn't a greenwashed version of an existing product. Look for Got Green Kits www.gotgreenkits.com out of Atlanta. The products are packaged as a kit, so they all work together - no ammonia/blech/chemical reactions, and the kit is designed sustainable from top to bottom. ISO certification for production of the caddy, Green Seal for the products, lightweighting for the containers, and concentrated so you aren't buying water weight, or extra bottles, or transportation costs, etc.
The kit comes bundled with microfiber towels and a cleaning guide. In green cleaning, half of what is green is the product, the other half is the method (behavioral component). The HomClean is a year supply. Read up on their product on the site. www.gotgreenkits.com
Marc Stoiber said:Michelle said: A few comments and questions. First, can you please provide some references that show that the green cleaning products actually work and clean well. I've been checking out cleaners on Good Guide but there is no info on whether the product actually works. Second, I do believe in 3rd party certification but there are some issues with it that I think the certification industry should address. I have to say that these are problems I've heard about - I have not experienced them first hand or deeply researched them. The certification can be very expensive-. This makes it difficult for smaller companies to get into the business. Every formulation change,no matter how minor or still using a "good" ingredient requires another expensive certification. Finally, there is an inherent conflict of interest in the maker of the product paying for the certification. If you have any insights into how green industries are dealing with these issues, I'd appreciate it. Thanks
Michelle, my references to the efficacy of green cleaners is entirely anecdotal. That is, I've used them and they work. To your second point, certification can be expensive, but small companies can use complete transparency about ingredients and ongoing consumer dialogue to show their integrity. It's not an eco-logo, but it can go a long way to reassuring consumers. To your final point, I don't see a problem with certifiers taking money. NGO's need to eat, and they're pretty clear about paying for their services, not to 'buy' them. NGO's biggest brand asset is their integrity - I don't think they'd be too keen on compromising that. Thanks for the great input. Hope my thoughts helped. Cheers, Marc Stoiber
I don't see a problem with people charging for their work either. But I think there needs to be an acknowledgment of the inherent conflict of interest and some creative thinking of how to deal with it. This is an issue for any kind of certification, not just those for green products. Here is an example, totally unrelated to green, that illustrates the issue. In California, electronic voting systems have to be certified to meet CA standards by independent, 3rd party certifiers. But they are paid for by the companies trying to get the systems certified. There had been evidence of certifiers passing equipment that had not met federal and state standards. Some labs were actually de-certified themselves - i.e. not allowed to do any testing. No idea if they were paid off or not. I'm sure they weren't keen on compromising their integrity, but they did so. So now the voting system companies put up the money to certify but the State chooses the actual lab to do the testing.
In the case of getting a 3rd party cert from a specific group, there is no choice of labs. I don't know that there is a simple way to deal with this. As much as everyone has good intentions, where there is money, there is motive, there needs to be checks to prevent problems. It could be one individual, not a company as a whole. I don't know enough about the operations of companies such as Green Seal - perhaps they have some outside party audit their findings??? Trust but verify....
Thanks for the great feedback. The California electronic voting system certification sounds like a great methodology to adopt. Green certification is still in early stages, and government green certifications are still few and far between. As the system matures, I'm certain we'll see adoption of systems like the CA electronic voting one.
Again, thanks for the great intel.
Cheers
Marc Stoiber
View unverified member's comment - posted by Rick
That is amazing information. Thanks a million for bringing it to light.
Cheers
Marc
View unverified member's comment - posted by Alain


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