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Are You Overlooking Simple Innovations Because You're Too Smart?
Categories: News, Rumors, Gossip, & Trends Culture Innovation Discussion New Products, Services, and Business Models Innovation Community Ideas
Can a checklist change an entire industry?
Well, according to an article from the Harvard Business Review’s Healthcare Innovations Insight Center, checklists are one of the ten innovations that will transform the future of medicine. In fact, checklists are named right alongside other juggernaut innovations like Behavioral Economics and Regenerative Medicine. Why?
It’s not just about the checklist—it’s the domino affect it creates. According to Peter Pronovost, M.D., Ph.D., a professor of anesthesiology and critical care medicine at Johns Hopkins University School of Medicine, there needs to be a “change in the culture of arrogance still widespread in medical care.” And checklists? They might just be the innovative solution that facilitates that goal.How?
According to a press release from John Hopkins Medicine, with checklists in place, nurses would be “empowered to question doctors who don’t follow the steps properly,” creating a checks and balances of power within the organization hospital.
In this case, the communication is the innovation, the tool that facilitates culture change and the means better patient outcomes. And that means lower costs for hospitals because treating avoidable infections becomes a thing of the past—all by checking steps off of a list. Now you might be thinking: if implementing checklists can reduce costs and help people at the same time, what took so long—haven’t they been around since pen and ink? It’s not as hand-to-forehead as you would think, it’s just hard to read the label when you’re sitting inside the jar.
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A good idea in some respects but I would be concerned about the checklist mentality taking us further down the road of a medical dictatorship. What I mean is that, currently, the CDC and AMA have huge influence over treatments recommended by doctors. You say that this is good but I believe it takes a lot of the thought and discernment away from the doctors and forces them into a formulaic mindset. Notice the vaccine debate. Any doctor that steps out of the norm and questions, merely questions, the validity of the CDC's claims of absolute safety and necessity is immediately ostracized from the community of 'sane' doctors. No matter what side of the issue you're on, I can't imagine how stifling free thought and critical questioning is a good idea.
All this to say, yes, a checklist for common procedures in hospitals can be very beneficial, but medicine and people can never be explained by a formula that works every time and we need to remember to let the doctors think on their own.
Pre-flight checklists have been used by professional airline pilots for many years, even small, private aircraft pilots use them. A checklist can be useful to even the most experienced of us. Critical environments with demanding, high stress moments are prone to failure.
Allowing whole TEAM participation in updating the list, when necessary, must become a universally accepted practice to further minimize errors as well as arrogance.
Allan R.W.
As long as the checklists are reviewed regularly and improvements can be quickly communicated. I agree to Joel that if you are not careful, the checklist becomes the ultimate, rather than the aim which is patient care (or in my world, customer service). We are there for the patient/customer not the checklist. Remember who is serving who...
View unverified member's comment - posted by EB


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