Disintermediation

Disintermediation Image Discussion of the removal of intermediaries from traditional distribution channels. Focus on the future of industries affected by disintermediation including healthcare, travel, and insurance.

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An Innovation Story: GameStop's Evolution Toward Disintermediation

by Joe Kim on March 12, 2010 10:14 AM

Blockbuster and Netflix. Travel Agencies and kayak.com. Insurance and esurance. These are all examples of disintermediation . Brick and mortar operations are either looking to the future to innovate—or they’re going extinct. So how can... More »

Innovation in Insurance: A Communication Challenge

by Ainslie Simmonds on February 11, 2010 11:01 AM

Communication isn’t the insurance industry ’s strong suit. In fact, we’ve written a few articles on how the industry could greatly benefit by simply improving this very important third aspect of innovation. (It may come... More »

The Future of Agent-Based Industries: Disintermediation

by Doug Stone on December 2, 2009 11:00 PM

Orbitz has been doing it for years. And, so has Ebay . In this digitally inclined age of emerging e-commerce in which demand for evolved/innovative business models has risen dramatically, cutting out the middleman (or... More »

Life Insurance For Dummies

by Michael Maddock on August 23, 2009 11:00 PM

"Voice of the customer" is a phrase you hear a lot in research and marketing circles. Put simply, it means actively listening to your customers to understand their needs and how they speak about them.... More »

Insurance: An Innovation Revolution?

by Michael Maddock on May 27, 2009 11:00 PM

What if I told you that insurance is an industry full of innovation? What if I told you that the insurance industry was just about ready to take a leadership position in new products, services... More »

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